Yellow Magic Customer Testimonials
Victoria L. Adam, Publisher, Ojai Valley Directory
“We love Yellow Magic because it enables us to have total control in creating our
Directory in-
Brad Beale, Publisher, Directory Publishers (PVT) LTD
“Yellow Magic has revolutionized
the way we run our directories – the cost savings and increased efficiencies compared
to our previous system are exceptional, and taking into consideration our remote
location, the technical support has been incredible.”
LeAnn Robinson, Manager, KPC Media Group KPC Phone Books
“We have been using Yellow
Magic for several years and it has worked wonderful for us. We use just
the production/pagination
feature now. The staff is always helpful whenever we need it. I am hoping to add
products sometime soon, especially a product for mobile telephones. I enjoy working
with the entire group from Yellow Magic.”
Gale Stokes, Manager, The Community Phone Book
“All I can say is that we have received excellent service from you over the years.
Your staff is courteous, professional, and willing to work with us with very good
and friendly communications. We, of course, will be back this year.”
Karen Harris, Manager, Valley Direct Publications
“I have worked with other software
companies, and the customer support I have received from these companies has been
less than desirable. This is not the case with Yellow Magic. My experience with
Yellow Magic’s customer service has been outstanding. Whatever our issue happens
to be, accounts receivable, setting up new books, making changes to proofs, etc,
once I open a TSR, I normally have a response the same day. Kelli and Jason are
a pleasure to work with and they explain the problem, and
log in with me and help
make corrections. The software is easy to use, and again, I cannot give enough kudos
for their staff and support. Thank you for making my job a little easier!”
Johnny Hunter, Manager, Comporium Publishing
“We have been a telephone directory publisher for 70 years and have been using
Yellow Magic since 1993. We could not have grown the way we have in the last 18
years had it not been for Yellow Magic.
Their system helps us manage every aspect
of our business and their tech support is always there to
assist us in any way
they can."
Dennis Pinney, Paradise Post Yellow Pages
“With Yellow Magic, what used to take
weeks or even months to correct and paginate, or even
re-
our
sales canvas period, with the added bonus of better management of our overall expenses
using its outstanding reporting features. Plus the graphic output quality is remarkable
and errors & duplications
are reduced to 0%, which equates to extremely happy clients
and upsells. It has even helped reduce our network hardware costs.”
Mariano Williams Jr., Belize Telemedia
“For the past 5 years I have been the YM Administrator and have had to correspond
with your Technical Support team on a regular basis. Dealing with them has always
been a good experience. I have found
them to be very knowledgeable, professional
and patient. The response to my TSR’s are very prompt. Kelli and Jason constantly
follows up to ensure the issue is resolved with minimum down time. I look forward
to continuing the excellent working relationship we have developed over the years.”
Oscar Sousa-
“Yellow Magic has revolutionized how we produce our directory, especially how quickly
we can
paginate the book.”
Mike Eaton, Our Town Phone Directory, Inc.
“My experience with Yellow Magic has been one of the best professional experiences
I have had the pleasure of knowing. When our small company entered into the arena
of using technology instead of old school cut and paste some 25 years ago, Yellow
Magic was there to guide us and lead us down the path of higher efficiency and more
timely production. I feel that we were at that time somewhat pioneers and Yellow
Magic offered solutions when we ran into things no one had ever experienced before.
They were always quick to engage us where we
were and in spite of our limited knowledge,
Yellow Magic had the tools and expertise to get us through our crisis. The staff
has always treated us like we were all part of the same team and has always made
themselves available to us no matter what the time of day. I hope people see my
company in the same light that I see Yellow Magic. In my opinion, Yellow Magic
is the only choice for a yellow page technical and software support partner.”
Shirley Seith, Fallbrook Directory
“We have been a customer of Yellow Magic for years, it has been a key element in
lowering our production costs. Yellow Magic has streamlined the process of publishing
our directory, therefore making our company operate more efficiently. Their customer
service and technical support is top of the line.”
Brieanne M. Reyes, Belize Telemedia
“Yellow Magic has enabled us to keep up to date with the latest directory publishing
trends. First print, then online and now mobile! We look forward to many more
great features and ways of utilizing these mediums.”
Rick Levin, Blue Book Publishers, Inc
“Having the Yellow Magic System in place since 2000 has helped us to reduce costs
and make our production
department more efficient. Their tech support is always
quick to answer any questions and resolve all issues quickly.”
Steve F. Milne, Blue Book Publishers, Inc
“In the summer of 2000 my company decided to switch to a proprietary yellow page
program. I was asked to research every available vendor and decided that the Yellow
Magic program was the best one on the market. After having used it on a daily
basis for over twelve years I am convinced I was correct! Implementation and training
was thorough and professional. The knowledge base of the Yellow Magic tech support
and their responsiveness is the best I have ever experienced form a software provider.
They go above and beyond what I ever expected. The Yellow Magic program has allowed
us to extend our sales window, cut our production time and costs, and enable us
to produce trouble-